Monday, February 20, 2012

Proof That Builder Not Playing With Full Deck Emerges

Yep. You guessed it. The Pool Guy Rides Again. Hi Ho, Silver, and all that...

Reason I just can't keep quiet is on full display in these two photos. Take a look and tell me, "what's wrong with these photos"?

Yes. That's a Coates Electric Heater.

And yes, that's an Intellichlor Salt Cell plumbed into the outlet of that Coates Electric Heater.

Still see nothing wrong with this? Okay. Let's try doing a little light reading (you're gonna have to click on the Limited Warranty to make it big enough to read. Here's a little hint; skip down to item 4 on the Coates Heater Limited Warranty):

Isn't that funny? A builder intentionally built a spa and used a Coates stainless steel electric heater with a Intellichlor salt system big enough for at least a 15,000 gallon pool, which automatically voided the warranty on the Coates electric heater.

Why would he do that, you may ask. Especially when he's building that spa for a guy who can afford all of this:

Truth is, he built a reflecting pool on the other terrace of this guy's penthouse. Built it in the same style as the spa, with the big glass walls and - yep, you guessed it - a salt system. He sold him another Intellichlor salt system for a six inch deep basin of water that no one even wades in. And guess what material he used for the corners to join the glass panels on both the spa and the reflecting pool?

That's right. Once again, our Intrepid Builder used stainless steel. Because if it's good enough for the electric heater folks, it's good enough... Hey, wait a minute. Something's not right here. It's NOT good enough for the heater folks. In fact, they denied the warranty claim on the failed and leaking heat exchanger the minute they saw that salt cell plumbed in line. And maybe that's why the reflecting pool lost watertight integrity at one of those stainless steel corners and leaked out and down and through the deck and then through the ceiling of the penthouse below. And of course there was an automatic water leveler on the reflecting pool so no one put two and two together for awhile on where the water was coming from.

Imagine that phone call...

Ring... Ring... "Hello.. Yeah, this is (owner of penthouse upstairs from the flooding penthouse). Who's this? Maintenance? Yeah, what can I do for you? No. I'm not leaking any water up here. I'm good to go. No, my reflecting pool's just fine... What's that? How do I know it's fine? Because the water level is the same as it always is, that's how I know it's just fine."

Now, anyone who's read very many of my blog posts knows that I'm somewhat less than forgiving when so-called Pool & Spa Professionals make bone-head mistakes like this. I figure if you're gonna advertise your services as Pro Builder, then Buy the Ticket, Take the Ride. And in this case, if this was all that was wrong, I'd say it's just a moron who knows squat about equipment, material and salt compatibility, even though every trade journal and even some manufacturers have been saying for years that you need to READ THE FU&%$G DIRECTIONS, especially the Limited Warranties - hence the term LIMITED warranty - before you spec a project that's going to include salt.

But this guy holds a special place in my heart, because in addition to all of these money grubbing, bone headed moves, he sold two - count 'em; two - complete Intellitouch control systems: One for the spa (okay, I'll buy that) and one for the reflecting pool...

Yes, that's right. One for the reflecting pool. The one that doesn't do anything but... well, reflect.

And so it goes....

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